I like the quality of the distortion when you turn up the gain past noon. The distortion is thick and heavy and is colored with harmonic overtones. When you switch the distortion on you do not hear a "popping" sound that you do with some other pedals.

I was very interested in the dual distortion capability of this guitar. Having two distortion channels gives me the ability to have a light crunchy distortion sound and a powerful overdriven sound that I can switch between whenever I feel like it. Both distortion channels have seperate gain knobs for individual attenuation, yet both channels share an overall tone and volume knob. I would prefer the two channels to have individual tone control and share a master volume. You can decide if this is a beneficial or harmful limitation yourself.

Operation of this device is very straight forward. Still, one common complaint I have amongst guitarists is that they often don't have a commensurate level of gain between their clean tones and overdriven tones.

The pedal is light but it's made of durable metal. My rat pedal is a heavy weight in comparison to the Dr. Swamp. The knobs are very smooth when you turn them, which is a nuance most other pedals do not provide. There is no "switch noise" when you activate the pedal, it's nice and quiet. The noise floor is low overall for this item.

This item is hand made overseas in either Holland or Sweden I believe. I'm happy with the quality of the item, but I believe it's expensive because it's an overseas item. I would be disappointed if the quality of the unit was akin to a $60 - $80 Boss or Digitech distortion pedal, but it far exceeds them.

I rate the support and even 5, because I have no need for any support at this time. I do know that this item is made overseas so technical / customer support will probably be tricky, if not impossible.

I really like the aqua blue color of the item. The LED's on both channels are brighter than most other pedals, so when the pedal is activated the LED does draw eyes toward it. It's also a very nice compact size with powerful thick tone, yet exceptionally light in weight. It's surprising to hear such massive sounds coming out of a little stomp box like this.