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Verified Customer zZounds has verified that this reviewer made a purchase from us.

I bought this guitar and for the money I had high expectations. This was going to be my dream acoustic guitar. Received it on time abs the case was incredible. Took the guitar out And noticed flaws in the wood grain that almost looked like scratches. The guitar has an incredible sound but I couldn’t get over the cosmetic appearance. It really did look like it was flawed underneath the clear coat. I called. zZounds up and told them about the flawed and I wanted to return the guitar for another. They told me I would have to pay shipping to send it back even though it was defective. Over $300 to return a flawed guitar that should not of been sold in the first place. Last thing I buy a guise from them. Only issue I’ve had with my purchases. Everything else has been great.